Recent developments in motion capture place new tools in the hands of creators, and following the recent trend with IClone 7, Reallusion entered a partnership with Faceware which enables the software to achieve real-time facial motion capture and recording.

Theyre probably used to dealing with big corporations, so you will 100% lose your money in the end and get a terrible service.Īll respectable companies do that right? We all know how AutoDesk would never help unless you pay them 700$ a year for a 'support license'.Reallusion and Faceware launch Faceware Realtime, giving independent creators and studios of all levels using iClone, access to real time facial motion capture tools. They're money hungry and could care less about a young developer - even if you pay them a lot of money. I don't care about it anymore, they can have my 5,000$ if theyre that desperate for it, but if youre gonna buy anything from them watch out. I'm 100% serious, you pay them money so they help you use their product.Īlthough their website says ~200$, they will not reply to any emails or help me migrate my license unless I pay them 740$. Guys at FaceWare refused to migrate my license, and will refuse to help any customer unless they pay the 'Please help me work your product' fee. Peter heavily amended the situation, and we're super happy to have FaceWare back on our machine. I was pegging them on nuances of a small company.

The damage was done because of a misunderstanding on our side and partly from the support section's experience in dealing with large scale issue support, as it was one of their busiest weeks at a Tradeshow. He was extremely generous and understanding. EDIT: Peter, the owner of FaceWare whom I contacted previously when I first bought the license years ago, contacted me and explained the situation to me.

Facial mocap for faceware